Shipping & Delivery
Shipping is charged at a flat rate fee.
New Zealand: $25
Europe and Rest of World: $40
Returns & Exchange
Nautical Mile is committed to providing you with a quality product, however if you are unhappy with your purchase and wish to return or exchange your item please follow these steps:
Please send an email to firstname.lastname@example.org describing reason for return.
Nautical Mile will then email you with the return address.
All items must be unused, clean and unwashed with swing tags attached for you to return them.
The customer is responsible for the shipping and handling charges associated with returns unless the product is deemed faulty.
Once we receive your returned goods, we’ll send an email informing you that your returned item has arrived safely. Nautical Mile cannot be responsible for lost or misdirected items.
Please allow 1 to 2 weeks from the date of return for either a refund to be processed or your new stock to be posted to you.
Please note that sale items can only be exchanged for other sale items.
Items must be returned within 30 days of the invoice date.
Nautical Mile is committed to ensuring that your privacy is protected. We do not collect personally identifying information about you unless you provide it voluntarily. If you merely browse our website, by reading, printing or downloading information or documents such as web pages, brochures, forms or press releases, no personally identifying information will be collected about you. Our shopping cart software requires information to be collected, which may include:
Name, contact details including email address, demographic information such as postcode, preferences or other information relevant to any customer surveys or feedback.
Occasionally, we may use this information to send you updates regarding new products or special offers.
We do not sell, trade, exchange or otherwise make available any personally identifiable information to any other company or organization.
If you decide to send us an electronic mail message (email), or submit information via our contact form, the message will usually contain your return email address. If you include personally identifying information in your e-mail because you want us to address issues specific to your situation, we may use that information in responding to your request. Also, email is not necessarily secure against interception. Please send only information necessary to help us process your request.
Links To Other Sites:
This website is a publication of Nautical Mile; Nautical Mile makes every attempt to ensure accuracy and reliability of the data contained in these documents. Every attempt is made to keep the information up-to-date and accurate, however, Nautical Mile makes no warranty, guarantee, or promise, express or implied, concerning the content of the documents.
Disclaimer of Other Sites
Nautical Mile is not responsible for the content or accuracy of any pages linked to or referenced from this site nor does Nautical Mile necessarily endorse the pages linked to or referenced from this site.
Accuracy of Information
If you encounter inaccuracies or out-of-date material, please contact us: email@example.com